About

Our Story

The origins

From London to Parma, serving retailers

A story that started in London in 2015 and grew in Parma, always alongside retailers as Local Digital Marketing evolved.

  1. 2015

    The origins

    RetailTune is founded in London by Claudio Agazzi and later moves to Parma, with the goal of putting Local Digital Marketing at the service of retailers, direct stores, franchisees and multi-brand stores.

  2. 2020

    Responding to the health emergency

    RetailTune Booking is born, the service that lets users book an assisted in-store visit.

  3. 2024

    RetailPay is born

    RetailTune introduces RetailPay, a payment interface that lets stores accept credit cards and PayPal, also integrating Klarna. A tool designed to bring the physical store closer to local online sales.

  4. Autumn 2026

    RetailTune becomes RetailTune AI

    RetailTune evolves into RetailTune AI, strengthening the platform with new services based on artificial intelligence.

    A dedicated AI team integrates and governs specialized technologies and platforms to develop solutions that support retailers in data analysis, content production and the optimization of local activities.

  5. Today

    A platform for Drive to Store

    RetailTune AI oversees stores' main digital touchpoints and guides users from online to the store, improving the quality of information and generating in-store traffic.

The tools

Everything you need to cover every channel

From the brand's website to maps, from customer-centric tools to data analysis: an ecosystem of services designed to guide the customer from online to the store.

Digital touchpoints

The brand's website, Google Business Profile listings, Facebook and Apple Maps location pages.

Customer-centric tools

In-store product availability, booking a visit, back-in-stock notifications and local online payments.

Listening, data and artificial intelligence

Analysis of local preferences, user behavior, in-store sales and how well stock matches local demand.

Discover RetailTune AI

A SaaS platform for Drive to Store, enriched with artificial intelligence services and designed for companies with physical stores.