Improve the brand's reputation
RetailTune AI brings together in a single dashboard all the reviews and questions relating to your stores, letting the brand read them, manage them and assign them to the right person.
RetailTune AI's AI team supports sentiment analysis, content classification and the drafting of replies, always leaving people in control of publishing.
Ongoing management turns every review into an opportunity to improve the customer relationship, compare store performance and strengthen the brand's reputation.
Your stores' reputation, under control
All the reviews and questions from your stores in one place. Read them, reply to them and assign them to the right person — on Google Business Profile and Facebook, from the central team down to the individual store.
Reviews on Google Business Profile and Facebook
Centralized management of reviews from both channels.
Questions and answers on Google Business Profile
Monitoring of requests posted by users on store listings.
Multilingual, multi-level management
Organization of activities at the general, country, area manager or individual store level.
Store ranking
Ranking of stores based on reputation performance.
First and second level
Direct handling of requests and escalation of more complex cases to the next level.
Integration with Store Pages
Reviews are also published within the Concierge Pages.
Notifications and task assignment
Every piece of feedback can be quickly routed to the relevant team or store.
Over 100 brands do Drive to Store with RetailTune AI