The module
The store, one message away
RetailTune AI connects every user to the nearest store via WhatsApp, turning a conversation into a visit or a tracked order.
The AI team can support request classification, response drafting and conversation analysis, while keeping the store manager in direct control of the relationship with the customer.
Features
Turn a WhatsApp chat into an in-store visit
Direct contact with the store
The customer messages the nearest store with a single tap.
Product availability
The store checks the item's real availability during the chat.
Personalized assistance
The customer receives information and support directly from the store.
Orders completed in chat
The request can turn into a purchase without switching apps.
Managed by the store manager
Every conversation is handled by the store through the RetailTune AI platform.
Drive to Store tracking
Every chat is measured as a contact and a conversion.
Over 100 brands do Drive to Store with RetailTune AI